At Pardevo, we are committed to delivering an exceptional shopping experience, which includes providing efficient and reliable shipping services. We kindly request that you take a moment to familiarize yourself with our shipping policy, which outlines our shipping processes, delivery times, and important details.

Order Processing and Shipment

Our foremost objective is to process and dispatch orders in a swift manner, typically within 48 hours of order placement, excluding weekends, holidays, and holiday observance days. It's essential to note that during peak periods, such as promotional events and holiday seasons, an additional processing time of up to 48 hours (excluding weekends and holidays) may be required before your order is dispatched. We diligently make every effort to proactively reach out to you in the event of any issues that may potentially cause delays in the processing of your order.

Various factors, including adverse weather conditions or emergencies, discrepancies between billing and shipping addresses, and security alerts from your financial institution or credit card company, may also contribute to delays in the shipping process.

In rare circumstances, we uphold the right to cancel and refund orders at our discretion. This may be necessary due to suspected fraudulent activity, import/export restrictions, carrier service constraints, or other legitimate reasons. Should your order be canceled, a Pardevo customer service representative will promptly reach out to you via email to assist you in successfully placing a new order.

Shipping Methods and Delivery Times

Free Shipping (orders $100+): Complimentary, with an expected delivery time of  8-15 days.
Orders below $100: $20.00, with an expected delivery time of 8-15 days.

Pardevo provides international shipping via Aramex International for most international orders and countries. Pardevo only charges for the shipping and doesn't include any import/custom duties within the shipping fee charged. For complimentary shipping, import duties/custom duties or any other taxes are subject to local guidelines and tax laws, and Pardevo doesn't have any control over that.

At Pardevo, we are dedicated to ensuring a secure and efficient shopping experience for our valued customers. We continually assess and refine our processes to enhance order processing and delivery. Please be cognizant of potential delays resulting from high order volumes and extended lead times imposed by our delivery partners.